If you’re stranded right now, here’s what matters: we run flatbed trucks across Surrey 24 hours a day, every day of the year. A real dispatcher answers – not voicemail. Our average response time is 30–45 minutes, adjusted for traffic, weather and your exact location. You get a confirmed ETA and a firm price before we send anyone, and the price we quote is the price you pay.
Tow Jet Towing Ltd. operates out of Newton, Surrey. Every operator holds current WreckMaster certification — the North American standard for recovery rigging and load securement.
We’re a small local operation, not a dispatch broker. When you call, you’re speaking to someone in Surrey who knows which of our trucks is closest, because they can see it. Our dispatch team includes Punjabi-speaking operators.
We handle every roadside situation Surrey drivers face — from a dead battery in a Guildford Town Centre parkade to an accident recovery on Highway 1 near 160th Street. Here’s what we offer:
All makes and models, including EVs, hybrids, and AWD vehicles. Flatbed-only — no wheel-lift shortcuts that stress your drivetrain.
Metro Vancouver local tows or cross-province BC. Same certified operators, same flatbed standards, longer distance.
Large RVs, fifth wheels, and commercial trailers. We have the equipment and experience — this isn't a service we figure out on the way.
Commercial vehicles up to 3 tons: cube vans, box trucks, and fleet vehicles. Call to confirm capacity for your specific vehicle.
Wheel-chocked carriers with soft straps. Every bike type handled by operators who know the difference between a cruiser and a sport bike.
Most roadside calls don’t need a tow. If we can get you moving in fifteen minutes at the roadside, that’s cheaper for you and faster for everyone. No BCAA membership, no insurance coverage, no account required.
Commercial lithium packs compatible with push-start, hybrid, and standard 12V systems. We don't show up with jumper cables and a prayer.
Spare mounted with a torque wrench set to manufacturer spec — not finger-tight and hoping for the best.
Professional air wedge entry. No coat hangers, no scratches, no damaged door seals or weather stripping.
Regular, premium, or diesel delivered to your exact location. We confirm fuel type before we dispatch — no costly misfuels.
WreckMaster is North America’s leading towing and recovery training program. Every Tow Jet Towing operator holds current WreckMaster certification — meaning your vehicle is handled by someone trained in proper load securement, recovery rigging, and damage prevention. This matters on King George Boulevard at midnight as much as it does on the Pattullo Bridge at rush hour.
When you call us, our dispatcher sees every truck’s location in real time on a Metro Vancouver map. We send the closest available truck — not just any available truck. You get a genuine ETA based on actual distance and current traffic conditions, not a rough guess from a dispatcher who doesn’t know where the driver is.
We don’t use wheel-lift tow trucks for passenger vehicles. Flatbed transport means all four wheels are off the ground — no transmission stress on AWD vehicles, no scraping of low-clearance cars, no drivetrain wear on electric vehicles. This is the correct method, and it’s what we use every time.
Surrey is one of the most diverse cities in Canada. Our dispatch team includes bilingual operators. If you’re more comfortable explaining your situation in Punjabi, we can help — no miscommunication when you’re already stressed.
You get a firm number on the phone before a truck moves. No arrival surcharge, no “the winch was extra”, no invoice that doesn’t match the quote. Call and we’ll quote you in under two minutes.
We’re based in Newton and cover all six Surrey town centres — Newton, Whalley, Guildford, Fleetwood, Cloverdale and South Surrey — plus North Delta, White Rock, Langley and New Westminster.
Response times are fastest in Newton, Whalley and North Delta, usually 15–25 minutes. Guildford and Fleetwood are typically 25–35 minutes.
We also transport vehicles from Surrey to anywhere in BC.
Every review below is a verified Google review from a real Tow Jet customer. We reply to all of them.
Towing cost in Surrey depends on three factors: distance to your vehicle, distance to the destination, and vehicle type (e.g., standard car vs. commercial truck). Local Surrey tows within the city typically run in a clear, flat-rate range we quote upfront. Call us at (604) 217-8300 for an immediate, no-obligation quote before we dispatch — the price we quote is the price you pay.
We price our service competitively, but we’d rather be honest: the cheapest tow truck is often the one that damages your car, shows up 2 hours late, or adds fees at the end. We’re not the cheapest option in Surrey — we’re the one that shows up in 30–45 minutes with certified operators who handle your vehicle properly. Call and get our quote — most Surrey drivers find it fair.
Yes. A real dispatcher answers every call 24 hours a day. We are not a service that forwards to an answering machine overnight. We operate on a rotating dispatch schedule specifically so someone is always on.
Call (604) 217-8300 . We GPS-dispatch the nearest available truck to your location the moment you call — you don’t need to figure out the closest truck yourself. That’s what the dispatcher does.
Yes, and we’re equipped to do it correctly. Electric vehicles must be transported on a flatbed — wheel-lift towing an EV can damage the motor and battery management system. Our flatbed-only fleet means every EV we move is transported the right way.
Yes. You don’t need BCAA, insurance roadside coverage, or any membership to call Tow Jet Towing. We serve private-pay customers directly. Call us, get a quote, and if you want to proceed, we dispatch.
Flatbed towing means your vehicle rides completely on the flatbed platform — all four wheels off the ground, no part of the vehicle dragging or spinning. Wheel-lift towing lifts the vehicle by one axle while the other wheels roll on the road. Flatbed is the safer method for AWD, 4WD, electric, and luxury vehicles. We use flatbeds for all passenger vehicle towing.
Yes. We regularly respond to Highway 1 (Trans-Canada) calls near the 160th Street, 176th Street, and 192nd Street interchanges in Surrey. If you’re on the highway shoulder, stay in your vehicle with hazard lights on and call us. We’ll coordinate the fastest safe approach.
Tow Jet Towing is open right now. We operate 24/7/365. Call (604) 217-8300 and a dispatcher will answer.
Our average across Surrey is 30–45 minutes. It’s faster in Newton, Whalley and North Delta — usually 15–25 minutes — because that’s where we’re based. Guildford and Fleetwood typically run 25–35. When you call, you get a confirmed ETA based on where our closest truck actually is, not a guess.
Yes. You don’t need BCAA, Canadian Tire, insurance roadside coverage or any membership to call us. We serve pay-as-you-go customers directly. If you only need help once or twice a year, paying per call usually costs less than an annual membership.
For a short local move, a standard flatbed tow from a local operator is almost always cheapest — you’re paying for distance and time, not a membership. Long-distance moves cost less per kilometre when booked in advance rather than dispatched as an emergency. If your vehicle still rolls and steers, tell us when you call; it can reduce the equipment needed.
Yes. We regularly move vehicles from Surrey to Vancouver, North Vancouver, Richmond, Abbotsford and further — including runs to Kamloops and the Interior. These are usually scheduled rather than emergency dispatch, which costs less. Tell us the pickup point and destination and we’ll quote the full trip upfront.
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